Here’s today’s poem:
rehearse the past
while the darkness
like the sea
and the secret heart
of fire burns
but does not kill.
Let their long words
cease, fall into
I forgot to say that we had great fun yesterday making up an alternative new strapline for the business – a fun fifteen minutes which came about as one of our colleagues from another office had to come in to see us as, what with the build-up to Freshers’ Week, she was suffering badly from an overload of positivity. Really, constantly saying everything is perfect is not good for the mental health, you know – and you can always rely on our office for a good grumble, and a rather more honest view. Anyway, the upshot is a new virtual strapline: No worse than anywhere else and better than some. Heck, it does it for me. And Lord H was also impressed and said he’d definitely apply for a course at an organisation with that level of honesty. Sadly, I don’t feel it will be acceptable to the powers that be, and so I might end up purloining the strapline for my own writing life: Anne Brooke: no worse than any other writer and better than some. You heard it here first.
Another fun moment from yesterday was the moment when a man suddenly appeared at the window. No strangeness there, you might think, but we are on the third floor, so we were for a short while highly impressed with the length of his legs (steady, people …). Until we realised he was actually hanging from a rope and cleaning the windows. Nobody told us he was due. Perhaps he was an intrepid burglar after all? The plot thickens.
Meanwhile, the CoolReader disasters continue. Lord H is doing sterling work attempting to persuade them to do the decent thing under the circumstances. Now, however, they are asking us to send the machine back so they can check that we haven’t damaged it ourselves before they consider reimbursement. Um, no. Frankly, I no longer trust them not to do something to the wretched ereader to make it look as if we have damaged it, just so they can get out of paying us the refund. And I’d like to state for the record now that I did not hurt the wretched beast in any way and neither did Lord H. We’re not hooligans. Or criminals. The first machine broke down and then the second machine broke down. It’s up to CoolReaders to deal with it in the way that we would like. And not to assume that we are in the wrong. To my mind, they need to take a long and serious look at their customer care skills. And I would certainly warn people not to buy anything from them. At all. Deep deep sigh … Mind you, I’ve finally managed to get hold of my Twitter CoolReader contact and she seems to be talking some sense at last, for which we are grateful. Here’s hoping it continues.
At work, I’m still attempting to tackle my outstanding piles of minutes, and also to deal with final Freshers’ Week crises. I must really pick up the University stands and great droves of tablecloths today – this is my one big task. I have also remembered to put my Here to Help t-shirt and badge in my bag so I can go straight to the venue on Saturday when I’m in without having to come to the office first. All these things save time. Thank goodness then for my second cappuccino of the week. Am I in danger of becoming an addict?
On the way back home, I popped into see Gladys, but she really wasn't up to much, poor thing. She even turned her nose up at chocolate (shock! horror!). Ah well. Tonight, I’m looking forward to relaxing in a veritable TV heaven – It Takes Two with the lovely Claudia (bliss) and then two hours of the glorious Midsomer Murders. I can’t wait.
Today’s nice things:
2. New straplines
3. Mysterious window cleaners
4. Cappuccino – again!
Anne Brooke – no worse than any other writer and better than some
A Dangerous Man – now there’s someone who wouldn’t take any nonsense from an ereader company